We just spent $344 for the two of us for lunch and were
charged an extra $3.78 surcharge for using a normal bank credit card -
including that same surcharge charged on the tip! This is a grubby little rip off for little
dollar value. Some financially challenged
so called junior manager decided to penalise anyone who doesn't keep a
bucket load of cash on them when dining - may I suggest no one! Let me put that into perspective, this charge
is the same as adding circa 50c to the cost of say a main course from $48 to
$48.5 as we had this day. It's a hidden
charge designed to make the menu seem cheaper - except it doesn't. My suggestion, join the real world and make
people's experience seamless without reputation ruining nasty surprises. Think the ramifications through instead of
trying to grub a few cents over and above an expensive lunch.In our job we have
eaten at hundreds of restaurants all over the world and rarely encounter such
backward anti-customer charging.
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