PREAMBLE:
Very broadly
speaking, there are two types of people who deal with planning but from
different perspectives and mindsets. Each has a role to play but rarely do both
attributes reside in the one person.
There are the
‘block’ people who build success by gradual change from the bottom up. This is the minutia set, the people who are
happiest when dealing with individual issues and are critical to the success of
basically everything. Nuts and
bolts! Without their dedication to
keeping stuff happening we would not have a world. Their ‘escape’ is for example ‘science
fiction’ where their brains can wax lyrical and expand into the unknown.
The second
lot are the ‘jigsaw’ people who can visualise the big picture and how all the
bits fit. There are less of these people
because the demand is less. Dealing with
minutia for these people is hard because inherent focus is different. Their
escape is to for example to meticulously clean the golf clubs before
challenging the unwinnable [grass].
This gets really
hard for sole traders and small business people. ‘Poiders Plumbing’ is run by a block person
happily dealing with minutia but needs to understand and market himself as a
jigsaw person in order to thrive.
Wendy’s events business is all about bringing together the many facets
of a function to create success but has real difficulty in hands on. Different people, different jobs.
In management
there is a dysfunction line when people cross the boundary between minutia and
jigsaw - either way. A great manager
decides to ‘roll up his sleeves’ and get stuck in. A noble cause? Not really.
It may be therapeutic for a while but his mindset is in a different
place and it will not work long term. But,
every now and again, devolving to minutia is a defence mechanism to stop us
going crazy. Going the other way, the
minutia person enters an expanded universe over the line and is immediately
uncomfortable because there is no one-thing on which to focus. Again, it will not work. Everyone has heard the expression, ‘promoted
to a level of incompetence’. Well, this
can be a reason why.
This
dysfunction rears its ugly head when we look at our elected representatives
coming from all walks of life expected to cement our collective future in a
changing world. They love the election
because they can pontificate at length about single issues pretending they are
in control. Not so. The ‘look at me’ syndrome is born of shouty
people who would be better served by a job within the bureaucracy. Shout long enough and people will believe.
An expression
used a lot by people who are basically out of control is ‘we are working hard’
but all they are really saying is that they are in fact out of control and
having to work harder and harder to keep their collective heads above water.
The in
control person says, ‘We are achieving our published goals and, this is how we
are doing it’.
In charge,
but wallowing around without a clear and communicated vision and subsequent
plan does not cut it. It confuses the
block people trying to action anything and it confuses those who need to know.
ANDREWS:
When a crisis
hits all the management flaws come to the surface. Good times management is relatively easy as
all is tickety boo and we ignore small issues because in the big picture they
don’t really matter. ‘She’ll be right
mate’. And, for the ‘lucky country’,
this axiom has worked for years and years.
Now we have
an axiom contradictor in the form of a virus threatening and indeed changing
our way of life. The pressure is on and
merely ‘working hard’ is insufficient.
Andrews
‘roadmap’ delivered yesterday as a plan to beat the contradictor was inept
because it had no vision other than ‘please God may the virus go away if we are
all good little boys and girls’. There
was no vision of a future other than a return of sorts to pre-Covid. He delivered same in his shouty voice and
stare down manner trying to be seen as in control.
Yet we know,
he was responsible for the mal administration causing this second wave, huge
monetary losses and hundreds of lives.
He is out of control and has been for the last 8 years. An elected representative out of his comfort
zone but refusing to do what all good managers do, seek advice from experts,
develop a vision people can identify with and take transparent action to
achieve that future.
Hard? Of course it’s hard. It’s hard in good times let alone during a
crisis.
Victoria has
a tough road to follow to get out of the world perception that we are the out
of control pariah mendicant state. We
need a mantra which can both lead and enthuse. If I may quote from Robin Sharma
- “I am more than I appear to be, all the worlds strength & power rests
inside me.” A great line which could also serve Victoria well as we bolt out of
this crisis. Victoria - "I am more than I am being
quiet, determined, respectful and focussed."
This is the
sort of focussing vision we need to be supported by a bunch of real goals
thrusting us into the future. Not a minutia
led ‘level crossing maintenance’ objective but real visionary stuff. The sort of vision Keating, Button and Howard
had, combined with the strength Hawke had to galvanise a nation, the financial
smarts of Costello and the CEO Premier showcased by Kennett.
What we have
is quite different. We have a minutia
led Premier trying to focus on just one thing being to eradicate the
virus. It happened on his watch and he
is responsible for the mal administration costing billions of our dollars and
many many lives. He needs to fix it.
But is he
capable? Obviously a minutia / block thinker
trapped in a jigsaw thinking job. So, no
he is not capable. Worse, he has refused
to recognise obvious shortcomings and get appropriate help.
None of us
can claim to be the absolute fund of all knowledge but the better of us
recognise this and seek support. The
more serious the matter the more this is critical.
Obviously, my
opinion of Andrews is not very high as it relates to the job he is not
doing. But it doesn’t mean there is not
a way out. Andrews needs to cede
management control for Covid 19 to an expert team removed from government – as good
managers who know their limits do. He also needs to develop a
vision for Victoria which people will gladly follow. He needs to communicate a positive ‘carrot driven’
plan to extract ourselves from Covid normal to be seen globally as a dynamic
state dealing with pressure. He also needs
to develop a set of long term goals people will flock to. Then he needs to action those goals through
transparent plans communicable to us mere lemmings.
Basically, business
101.
We don’t have
basic business ‘101’. We have people
trapped in the wrong job.